Privacy Policy

Privacy Policy – Third Shot UK

Last updated: [10/08/2025]

Third Shot UK (“we”, “us”, “our”) is the data controller for your personal data. This policy explains how we collect, use, share, store and protect your data when you visit our website www.thirdshot.uk, purchase products, or interact with us.

1. Who this applies to

This policy applies if you are:

  • a Visitor (browse our website or shop online)

  • a Customer (place an order or create an account)

  • a Subscriber (sign up for emails or marketing)

  • a Partner or Supplier (engage with us in a business context)

2. Data we collect

From you directly

  • Name, email address, phone number, billing and delivery address.

  • Order and payment details (handled securely via third-party processors).

  • Account login details, if created.

Automatically

  • IP address, browser, device type, operating system.

  • Website usage data via cookies and analytics tools.

From third parties

  • Payment providers (e.g. Shopify Payments, PayPal).

  • Delivery partners.

  • Publicly available sources if you contact us via social media.

3. Why we process your data

We use your data to:

  • Process and deliver your orders.

  • Manage payments, refunds, and fraud prevention.

  • Communicate with you about orders or support queries.

  • Provide marketing communications if you have opted in.

  • Improve our website, services, and customer experience.

  • Meet tax, legal, and regulatory obligations.

4. Sharing your data

We may share your data with:

  • Service providers: payment processors, delivery partners, IT providers, marketing platforms.

  • Group companies or affiliates, if applicable.

  • Legal authorities, if required by law.

  • In mergers or business transfers, if our company structure changes.

We never sell your personal data.

5. Legal basis for processing

We rely on:

  • Contract – to fulfil your orders.

  • Legitimate interest – improving services, securing systems, preventing fraud.

  • Consent – for marketing or optional cookies.

  • Legal obligation – for tax, accounting, and regulatory compliance.

6. International transfers

Your data may be processed outside the UK/EEA by providers such as Shopify. Where this happens, safeguards are in place including Standard Contractual Clauses or adequacy decisions.

7. Data retention

We keep data only as long as needed:

Category Retention Period
Orders & accounts 6 years (tax and accounting purposes)
Marketing data Until you withdraw consent or unsubscribe
Customer service As long as required to resolve the query
Technical logs Around 1 year for security and analytics

8. Your rights

You have rights under UK GDPR:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Restrict or object to processing (especially marketing).

  • Request data portability.

  • Withdraw consent at any time.

  • Complain to the Information Commissioner’s Office (ICO).

To exercise your rights, email us at hello@thirdshot.uk.

9. Cookies

We use cookies to make our website work, improve performance, and analyse usage. You can manage or disable cookies in your browser.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.

11. Contact details

Third Shot UK Ltd
Company number: 16650285
Registered address: Omega Court, 350 Cemetery Road, Sheffield, South Yorkshire, United Kingdom, S11 8FT
Email: hello@thirdshot.uk
Website: www.thirdshot.uk

If you are unhappy with how we handle your data, you can contact the ICO: www.ico.org.uk.